Working with us
Always listening, always innovating, always delivering
When you work with us you can be certain.
Certain that you are the heart of our business. Certain that you’re dealing with experts. Certain that we keep our promises. Certain that our products are market-defining and all “A” rated. And certain that we value the trust you place in us above all else.
With a team that’s made up of industry experts, from both underwriting and broking backgrounds, we understand all perspectives. And we use these to build our services and products. All wrapped up in a service promise to respond to you within 24 hours of your enquiry.
From the launch of iSure, we have solely focused on building relationships with brokers who are committed to mutual success, that's why we deliberately deal with a select group of brokers. We have no desire to work with everyone, after all, you need some form of competitive advantage to access products not available to all of your competitors.
It's a pretty simple philosophy designed to help us grow together.
Our Service Promise
We have an unwavering belief that our service is unrivalled.
Every risk that is referred to our team, is directed to someone with the experience and authority to make quick decisions
We don't trade with everyone, in fact we are pretty choosy about who we partner with, protecting your interests in the longer term
We always look for ways to deliver products to you online, but will never remove the valuable support of our people
Since we launched in 2015, we continually listen to your feedback, developing new products to meet the evolving needs of your clients
24hr Quote Turnaround
Unlike many of our peers, we have the agility to respond quickly to every enquiry and promise a response within 24hrs
London Market Placement
Where our online platform cannot cater for a larger, more complex risk, we provide access to Lloyd's within our group to cater for your needs.
FREQUENTLY ASKED QUESTIONS
Whilst our online, quote and bind system has been developed to make placement easy for you, we are happy to provide offline quotes for more complex risks
If you already have a TOBA with us, just e-mail email@example.com and we will respond with access details
Click on the link in the panel below, fill in a short form and one of our team will be in touch to discuss this with you
Every iSure product is backed by A-rated capacity
Our underwriters have the ability to underwrite larger risks outside of the iSure online platform on referral. We also have access to Lloyd's via our connections within the wider Aventum Group.
iSure have been a great help to us over the past few years with their service levels - we have been dealing with Simon and Rita, they have been superb in their approach.
We have dealt with iSure for many years now and have enjoyed first class service with very helpful staff.